APPIA

Contractor Collaboration and Dispute Resolution

There’s nothing more frustrating than when your data doesn’t line up with your contractor’s and you have to delay project progress to resolve a dispute. When those disputes snowball into legal claims, they can cost engineering firms and local agencies substantial time and money.
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Are you experiencing challenges with contractor disputes?

When we talk to engineering firms and local agencies, we often hear about the following challenges with contractor disputes:

  • Errors in math or transcription lead to discrepancies in your quantities vs. the contractors

  • When projects go to claim, it takes forever to find the necessary data to contradict that claim

  • Ongoing issues with documentation damages the working relationship with your contractors

How Appia helps with a comprehensive, searchable project record

Appia is a cloud-based construction administration and inspection platform that serves as a complete digital record for every aspect of your project. Appia offers the following functionality to resolve challenges with contractor disputes:

  • A searchable database allows project managers to pull specific reports instantly

  • Free, read-only Contractor Access allows limited access to project data to improve collaboration

  • The ability to manage projects in real-time means project managers can step in to resolve potential issues before they snowball

Contractor dispute testimonials

We had a project go to claim on a time issue. We had to see how much time impacted the contractor due to weather. With the search function in Appia, I can go in and say ‘weather days’ and quickly pull it up. That helped with the claim process.
Senior Project Manager, Texas CEI Firm
We were disputing cost analyses. He wanted $500,000 over about a dozen items, I was at around $300,000 over the same items. I was able to go back through the diaries and the photo log in order to resolve it, so it really helped quite a bit. In this case, it amounted to probably $100,000 in savings. We ended up at $400,000.
Joe Warino, P.E.
Chief Growth Officer, CTL Engineering
8-10 hours of researching files the old way, I did in about 5 minutes. [The claim] happened to come in late on a Friday and we needed to get something to the owner by Monday. To be able to stay from 5-8 and complete the report on a Friday evening for what the old way would have taken the whole weekend, that was a tremendous benefit.
David Elliott
Construction Services Discipline Leader, RS&H

Additional Resources

Appia for Construction Administration and Inspection Brochure
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RS&H Dissolves Disputes with Appia’s Audit Trail
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Appia Feature Review: Worksheets and Query Builder
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Looking to improve contractor collaboration and dispute resolution?

Talk to us to see if Appia is right for you.